Terms of Service

By registering for an account you confirm that you have read these Terms, that you have the authority to accept them for yourself or the organization you represent, and that you agree to be bound by them together with our Privacy Policy and Refund and Cancellation Policy, which form part of this agreement.

You must be at least 13 years old to use LINKNOWN. If you are under the age of digital consent where you live (16 in the EU by default, though some member states allow as low as 13), you may only use the Service with the consent of a parent or legal guardian. You must also be able to form a binding contract and not be barred from using the Service under applicable sanctions or export-control laws.

LINKNOWN lets you shorten URLs, generate QR codes, and build simple mini sites, and shows you basic analytics for what you create. A free plan is available by default; an optional paid Pro plan raises limits and unlocks additional features. We are actively developing the Service and may add, change, or remove features over time.

You must provide accurate, current, and complete information during registration and keep your credentials confidential. You are responsible for all activity that occurs under your account. Your security question and answer are used solely to verify your identity if you need to reset your password. Notify us promptly at the address in the Contact section if you suspect unauthorized access.

You agree not to use LINKNOWN to create, host, or distribute links, QR codes, or pages that:

You retain ownership of the URLs, QR codes, and page content you submit. By using the Service you grant us a limited, non-exclusive license to store, process, redirect, and display that content solely to operate, secure, and improve LINKNOWN on your behalf. You are responsible for having the rights to the content you upload and for meeting any privacy obligations you owe to people who click your links or visit your pages.

The free plan includes the core shortener and QR generator, one mini site, and the last 7 days of analytics. The paid Pro plan unlocks unlimited mini sites, full analytics history and export, and additional customization options.

LINKNOWN is operated on a best-effort basis and provided "as is". We aim for high availability of the redirect service, the dashboard, and public mini sites, but we do not offer a contractual service-level guarantee or automatic service credits on any plan.

The analytics LINKNOWN shows you, such as click counts, approximate visitor counts, a mobile-versus-desktop split, page views, and link taps, are estimates produced from server-side counters and a one-way hash of each visitor's IP address and browser. They are a rough guide, not a precise measurement, and should not be relied on as the sole basis for a business or legal decision.

LINKNOWN relies on third-party providers to function, including Vercel for the web front end, a server host for the API, MongoDB Atlas for the database, Cloudflare Turnstile for the bot check on the redirect page, and Google Analytics for aggregate usage. The Privacy Policy lists them. Your use of the Service is also subject to those providers' terms where they apply.

The LINKNOWN name, logo, and underlying software are the property of İlkay Bora and any licensors. These Terms grant you no rights in our trademarks or branding beyond what is needed to use the Service as intended. Feedback you send us may be used to improve the Service without obligation to you.

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted or error-free, or that analytics will be accurate or complete.

To the maximum extent permitted by law, LINKNOWN is not liable for indirect, incidental, special, or consequential damages, or for lost profits, revenue, data, or goodwill, arising from your use of or inability to use the Service. For the free plan, our aggregate liability is limited to EUR 50. For the Pro plan, our aggregate liability for any claim is limited to the amount you paid for the Service in the 12 months before the event giving rise to the claim. Nothing in these Terms excludes liability that cannot be excluded under the law that applies to you, including for death or personal injury caused by negligence, or for fraud.

You may stop using the Service and delete your account at any time; cancelling a Pro plan is covered by the Refund and Cancellation Policy. We may suspend or terminate an account that materially breaches these Terms, in particular the Acceptable Use section, that exposes the Service or its users to security or legal risk, or where required by law. Where practical we will give notice and a chance to fix the issue first. Deleting your account anonymizes your profile; short links and QR codes you created may keep working but are no longer linked to identifying account data.

We may update these Terms from time to time. For changes that materially reduce your rights or increase your obligations, we will give notice by the contact email on your account or an in-dashboard notice before they take effect, unless a change is required sooner by law or to address a security risk. The "Last updated" date at the top of this page always reflects the current version, and continued use after a change takes effect means you accept it.

These Terms are governed by the laws of the Republic of Türkiye, without regard to its conflict-of-laws rules, and the courts of Istanbul have jurisdiction. If you use the Service as a consumer, this does not deprive you of the protection of the mandatory consumer-law provisions of the country where you live. LINKNOWN is operated from Türkiye by İlkay Bora; Paddle.com Market Limited acts as Merchant of Record for the Pro plan. For any question, including data-protection requests, contact ilkay.bora@outlook.com.